Analyze Metrics and Data for Applications and Clusters

Version: 1.0
Last Modified: 8/21/2020

The Monitoring Dashboard has been designed to allow the user the ability to drill down from higher-level components to lower-level components. For example, one can start at the cluster level and drill down to a single application instance.

Data is presented in tiles that are customizable, allowing the user to filter and display the analytics and data as desired. Additionally, a Stream option is provided to automatically refresh the data being presented every eight seconds.

Monitoring screen

We currently support monitoring of Kubernetes and Docker container type deployments. While you can filter by Clusters|Cloudlets and App Inst, the data and metrics rendered are specific to organizations rather than by application or cluster-specific. Therefore, when you filter by these two options, you are actually viewing clusters and application instances deployed globally within the organization.

The Monitoring Dashboard provides access to the following:

  • Cluster level resource utilization, performance, and status metrics
  • Load balancer (Layer 4) metrics and status
  • Application Instance resource utilization, performance, and status metrics
  • Application Instance event logs, showing state changes and other Application Instance events
  • Distributed Matching Engine (DME) metrics, including location-based metrics for remote users

View audit logs

Historical activities performed by you and others within your organization are logged and viewed from the Edge-Cloud Console. These logs are used for diagnostic purposes or error correction, and each activity is logged by date and time. You can trace different events through the various sub-sections, which are separated into three parts-- Raw Viewer, Request, and Response. These sections provide valuable information if you require support from MobiledgeX. Simply copy and paste the traceid from the Raw Viewer section, and email the traceid to [email protected]

The following actions may be performed on this page:

  • Filter logs by region
  • Filter logs by time range

Audit screen

Health Check

The MobiledgeX Platform provides a Health Check function that manages autoscaling and failover of applications. The Health Check periodically tests specified ports ensuring that applications are responding correctly and available for service requests.

When creating an application with the Console, mcctl utility, or directly via the API, a Health Check on a per-port and per-protocol basis may be added. It is vital to ensure that the application instance backend is listening and capable of responding on all ports that have Health Check enabled. Otherwise, the Health Check process will report a failure condition when the port is tested.

The current status of the application instance(s) will be updated and is based on the results of the Health Check. The status of application instances may be viewed via the Console, the mcctl utility, or the API directly. The Health Check is enabled by default from the Create Apps page.

Health Check types

Two types of Health Checks are available:

  • Non-port specific check: This Health Check verifies the root Load-Balancer (rootLB) is alive and can forward requests to the application instance.
  • Per-port, per-protocol check: The system opens a socket connection to the backend application on the port that is specified for the application instance.

Health Check status

The Health Check process will return one of four status values:

  • HealthCheckOk: The check returned without issues.
  • HealthCheckFailRootlbOffline: The application instance is unreachable because the rootLB for this application is not accessible.
  • HealthCheckFailServerFail: The application instance is not responding. This state indicates the application has either crashed or has exited unexpectedly. Also, this status may indicate a problem with the application instance and should be investigated further.
  • HealthCheckUnknown: This is the default state at the initial startup for application instances. If this value persists, it may indicate a deployment problem with the application.

When Health Checked is enabled on multiple ports that have an associated application instance, the application instance will be marked as unhealthy if one of the associated ports fails the Health Check.

Note: A single status will be returned for the combined ports despite a failure occurring on only one of the ports. The health of applications associated with multiple ports is dependent on the health of all associated ports.

How Health Check failures are managed

The MobiledgeX Platform takes action on any health check statuses other than HealthCheckOk. Currently, the actions taken are as follows:

  • Application instances that fail any health check will be removed from the list of viable backends that are returned from the Distributed Matching Engine.
  • Application instances that fail a health check can trigger auto-provisioning policies, once the minimum number of instances is no longer satisfied.

Testing detail

MobiledgeX has tested different failed-state scenarios to ensure that the Health Check feature performs as expected.

Test Scenario1: HealthCheckFailRootlbOffline status. MobiledgeX simulated a VM issue of a platform service, or created a network issue where the platform was made unavailable, by shutting down the VM that had a rootLB Envoy proxy. The VM was restarted and then verified that the VM was returned to full operational status and remained in a healthy state.

Test Scenario2: HealthCheckFailServerFail status. MobiledgeX simulated a fault with the backend application by scaling down a K8s-based application to zero replicas, or the container for the Docker-based application was stopped. The application was brought back up, scaled to 1 or more pods (for K8s), and verified that the application returned to a healthy state.

Note: A test scenario was not performed for the HealthCheckUnknown status. HealthCheckUnknown is an invalid state and momentarily displays during the initial startup of application instances. However, if this value persists, issues may exist, and further investigation may be necessary.

Troubleshooting failed Health statuses

In the event of a failed Health Check status, it is recommended to validate the following:

  • The backend process is listening on the defined ports.
  • The defined ports can be reached from within the application instance.
  • The defined ports are reachable from the internet.

If either of the first two cases fails, troubleshooting of the application should be initiated. If the first two cases pass, but the third fails, a support ticket with MobiledgeX must be opened for technical troubleshooting.

If the connection to the backend drops, you can re-initiate a FindCloudlet call to retrieve the IP address of a working backend to connect your application.

Health Check limitations

As of the current release, the Health Check process is limited by the following. However, future releases will address these limitations:

  • Only TCP checks are supported; UDP support is actively being developed.
  • The Alerting framework does not support external notifications on Health Check status changes.
  • Occasionally, a healthy application may generate a HealthCheckUnknown status.

When to disable Health Check

There is a case when disabling Health Check is necessary. If an application does not require listening to a specified port, for instance, it's only opened if a certain condition in the application backend is satisfied, Health Check should be disabled on that particular port. Otherwise, our mechanism will try to connect to it and will generate a HealthCheckFailServerFail status for that application instance.


Within MobiledgeX’s platform, an alarm is triggered by any abnormal system behavior or unexpected result.
Alarms are classified into one of four severity levels of severity based on the component's performance's nature and impact.

  • Critical: Requires immediate attention and reflects conditions that may affect an appliance's performance or signal the loss of a broad category of service. An example would be a network failure taking an entire cloudlet offline.
  • Major: Indicates conditions that should be addressed within 24 hours of the notification. An example would be an unexpected traffic class error.
  • Minor: Denotes performance that may be addressed at your convenience. An example would be a user that has not changed their account’s default password or a degraded disk.
  • Warning: Signifies conditions that may develop into an issue over time. For example, a software version mismatch.


Alerting is the process of providing notifications of irregular performance so that issues can be proactively mitigated. For example, with Critical and Major alarms, it may be prudent to issue an alert via PagerDuty to Cloud Operations staff to address the indicated alerts.

Notification Sources

Alarms may be generated from several components within the environment. For example, alarms can be triggered by any of the following components:
• Application Instances
• Cluster Instances
• Compute Substrate
• Network
• MobiledgeX Cloud Resource Manager
• MobiledgeX Regional Controller
• MobiledgeX Master Controller

Notification Framework

Alarming is consolidated at the regional level, with each regional controller receiving alarms via a notification framework built into the MobiledgeX’s product. The alarm information is then pushed to the Alert Manager for allocation.


The AlertManager is a global component of the MobiledgeX’s product and is responsible for aggregating and distributing alerts to application owners and cloudlet operators.

Alert Management

The MobiledgeX platform provides a flexible alerting interface that includes the following:

  • RBAC support for users, roles, and organizations that control access to alerts. Any users having the ability to view a resource [that generates an alert] can create or delete an alert receiver for the resource. However, since alerts are raised and cleared by the platform, users do not have the ability to create their own custom alerts.
  • Flexibility to manage the delivery of alerts to different “alert receivers” based on user requirements.

AlertManager and MobiledgeXAPIs

The AlertManager is designed to be configurable via the MeX APIs, both directly and through the mcctl utility program, providing flexibility for users integrating with their existing monitoring systems.

Action API Route
Create an Alert Receiver api/v1/auth/alert/receiver/create
Delete an Alert Receiver api/v1/auth/alert/receiver/delete
Show all Alert Receivers api/v1/auth/alert/receiver/show

For detailed AlertReceiver API examples, please refer to the MCCTL Reference Guide.

Storing Metrics

The MobiledgeX platform provides the ability to retrieve metrics on your applications and clusters via both the Web Console and the MobiledgeX API. MobiledgeX controls the granularity and retention policy for these metrics. If you wish more control over your metrics, you can write an ETL pipeline to move the metrics that you are interested into your own Time Series Database(TSDB).

InfluxDB Example

This example uses InfluxDB as a TSDB to store application metric data.


The example script provided is not suited for production use, and is intended solely as a proof of concept. Additionally, please be aware of the following additional limitations of the script:

  1. Samples are taken at 10-second intervals.
  2. Metrics being sampled are CPU, disk, and memory.
  3. The MobiledgeX provided timestamp is not being used;instead, we are utilizing InfluxDB to create a timestamp for us.
  4. The InfluxDB installation being used has no security enabled.
  5. The script assumes you have logged into the MobiledgeX console with mcctl and have an active JWT token.
  6. The script relies on data being returned in json format from the mcctl utility.
  7. Please see the script header for additional information.


  • You have the mcctl utility installed.
  • You have an account with access to the application you wish to monitor.
  • You have an InfluxDB installation with a database named mex.
  • You can read/write to/from the InfluxDB database.

Script Flow

The script flow is very simple:

  1. Pull data from the MobiledgeX API.
  2. Transform the data into the InfluxDB line protocol.
  3. Post the data to InfluxDB using cURL.
  4. Sleep for 10 seconds.
  5. Return to step 1.

Pulling Data

The mcctl command is used to pull data from the MobiledgeX API.

mcctl --addr --output-format json metrics app \ region=$REGION app-org=$APPORG appname=$APPNAME appvers=$APPVER last=1"

You will need to replace REGION, APPORG, APPNAME, and APPVER with the data that corresponds to the application you wish to monitor. The use of last=1 restricts the data returned to the most recently collected metrics. This can be omitted, in which case the API will return multiple rows (unique by timestamp). You can also specify start and end times for metrics. For this example, we will just be using the last collected set of metrics.

Return Format

The data from the above will be returned in json format, and will be presented as follows:

{ "data": [ { "Series": [ { "columns": [ "time", "app", "ver", "cluster", "clusterorg", "cloudlet", "cloudletorg", "apporg", "pod", "cpu" ], "name": "appinst-cpu", "values": [ [ "2020-08-11T14:51:54.687583518Z", "compose-file-test", "10", "autoclustercompose-file-test", "demoorg", "hamburg-main", "TDG", "demoorg", "compose-file-test", 0 ] ] } ] } ] }

The structure is as follows:

  • data: This is the top-level key that all returned data will be presented beneath.
    • series: This is the level below data and contains information on the metrics you have requested.
    • columns: An array of the columns that are being presented. This occurs once in the series.
    • name: The name of the metric being returned. This can occur several times in the series, depending on the metrics selected.
    • values: An array of the values that correspond to the keys specified in the columns section. This can occur several times in the series, depending on the time/intervals selected.

Converting Data to Line Format

To load this data into a TSDB we will need to transform it into a format that the DB understands. For our example, we will be changing this data into InfluxDB's Line Protocol. To do this, we will need to parse the JSON output. To accomplish this, we will be using the jq utility, along with awk. This could also be accomplished using other JSON and text processing tools if desired.

Note: This document is not intended to guide the usage of jq. The example presented here has been tested and works correctly with the MobiledgeX API's JSON output. This particular example is parsing memory information.

Line Protocol Definition

In its simplest form line protocol provides the name of the metric, a list of one or more key/value paris of tags, a list of one or more key/value pairs of measurements, and an optional timestamp. The syntax is defined as:

<measurement>[,<tag_key>=<tag_value>[,<tag_key>=<tag_value>]] <field_key>=<field_value>[,<field_key>=<field_value>] [<timestamp>]  

For our purposes we will be constructing a very basic data payload. The following is an example of what that payload will look like for the memory metric:,ver=10 mem="1990197"  


We will use the jq utility to convert our data; the following line will take as input the data returned from the MobiledgeX API and parse the JSON to prepare it for final transformation:

jq -r  '.data[0].Series[0] | (.columns | map(.)) as $headers| .values | \
 map(. as $row | $headers | with_entries({"key": .value, "value": $row[.key]})) |\
 {measurement: "mem", mem: .[].mem | tostring, app: .[].app, ver: .[].ver, \
 timestamp: .[].time }| \

Breaking down that command, we are doing the following:

  • Telling jq to provide the output in raw format (-r) so we can parse the output with awk.
  • Breaking the data into key/value pairs from the input data provided by the column array and array(s) of values (Lines 1-2).
  • Creating a new data object containing the measurement, application, version, timestamp, and metric value (Line 3).
  • Dumping the new data object to CSV output (Line 4).

This provides us with the following output:


The next step is finalizing the conversion. To do this we need to manipulate the data into the Line Protocol format. We will be using awk to complete the transformation:

awk -F, '{gsub("\"","",$0);printf(",ver=%s mem=\"%s\"\n",$1,$3,$4,$2)}'  

Breaking down that command, we are doing the following:

  1. Using , as our separator character.
  2. Re-ordering the output and adding headers.

The final output to be sent to InfluxDB is:,ver=10 mem="1990197"  


The reason we are allowing the InfluxDB installation to generate a timestamp rather than using the value returned from the API is due to the way that the MobiledgeX API provides the timestamp, and the way that InfluxDB requires timestamps to be presented.

The MobiledgeX API provides timestamps in RFC3339 format, whereas InfluxDB wants the timestamps to be in Unix Epoch format. Although it is possible to convert between these two (for example, using the GNU date program), this has not been done in this POC script to keep the complexity low.

Loading Data to InfluxDB

The InfluxDB API can be used to load the processed data into InfluxDB. The format for inserting data into InfluxDB using curl is:

curl -i -XPOST 'http://localhost:8086/write?db=mex'
--data-binary 'measurement-name.tag1=value1,tag2=value2 value=123 1434055562000000000'  

Breaking down the command, we are doing the following:

  • Issuing a POST to the server listening on port 8086 on the localhost.
  • Using the --data-binary flag to enables us to pass data without it being interpreted.
  • The -i flag shows us the return headers from the server (useful in debugging).
  • The string passed conforms to the syntax described above under "Line Protocol".
    For this test, we are going to be inserting the following data:,ver=10 mem="1990197"  

To do this, we can write the following cURL command:

$ curl -i -XPOST 'http://localhost:8086/write?db=mex' --data-binary  ',ver=10 mem="1990197"'
HTTP/1.1 204 No Content
Content-Type: application/json
Request-Id: de38aed6-dc1d-11ea-8002-acde48001122
X-Influxdb-Build: OSS
X-Influxdb-Version: v1.8.1
X-Request-Id: de38aed6-dc1d-11ea-8002-acde48001122
Date: Tue, 11 Aug 2020 21:59:02 GMT  

The 204 return code indicates that the data was accepted.


There are several ways to verify the data being added to InfluxDB. Visualization tools such as Grafana or Chronograf can be used, as can the influx CLI utility. For this example, we are going to use the CLI.

$ influx
Connected to http://localhost:8086 version v1.8.1
InfluxDB shell version: v1.8.1
> use mex;
Using database mex
> SELECT * FROM "mex"."autogen"."" WHERE  "ver"='10' limit 1;
time                mem     ver
----                ---     ---
1597096338602015000 1990197 10

Putting it Together

The following script uses all of the components that have been discussed in this document. Again, please note that this is intended as a proof of concept demonstration only and is not intended for production usage.

#!/usr/bin/env bash ########################################################################### # # This is a simple shell script to show the process of pulling data from the MeX # metrics API endpoint and pushing them into a local influxdb data store. # # This script is intended as a demonstration of how this process can be # accomplished. This is not intended to be a script that can be productionized without # major rewriting. # # This script makes the following assumptions: # 1\. You are able to use the `mcctl` program to access the MeX API. # 2\. You have authenticated the `mcctl` program and saved an access token; # this script does not authenticate. # 3\. You have an influxdb server running on the standard port (8086) # 4\. There is no security on the influxdb database. # 5\. You have an existing database called `mex` without security. # # The script performs the following tasks: # 1\. Connects to the api and pulls the most recent update for the given metric. # 2\. Transforms the returned data using `jq` and `awk` to create influxdb line # protocol compatible output. # 3\. Writes the resulting data into the influxdb `mex` database using `curl` # # Notes: # 1\. Influxdb does not accept RFC3339 formatted dates as returned by the MeX API; # Because of this the example allows influxdb to generate a timestamp. In an # actual production implementation you would want to use the MeX provided # timestamp, which can be converted to epoch time using either the GNU `date` # command, or programatically. # ########################################################################### # General Variables MCCTL=/usr/local/bin/mcctl JQ=/usr/local/bin/jq INFLUXDB=mex INFLUXURI=http://localhost:8086 # MeX Vars APPNAME=compose-file-test APPVER="1.0" APPORG=demoorg REGION=EU CONSOLE="" MCCTLCONS="$MCCTL --addr $CONSOLE --output-format json metrics app region=$REGION app-org=$APPORG appname=$APPNAME appvers=$APPVER last=1" #cURL CURLC="curl -X POST -d @- http://localhost:8086/write?db=mex" # CPU $MCCTLCONS selector=cpu | $JQ -r '.data[0].Series[0] | (.columns | map(.)) as $headers| .values | map(. as $row | $headers | with_entries({"key": .value, "value": $row[.key]}))| {measurement: "cpu", cpu: .[].cpu | tostring, app: .[].app, ver: .[].ver, timestamp: .[].time }| to_entries|map(.value)|@csv' | awk -F, '{gsub("\"","",$0);printf(",ver=%s mem=\"%s\"\n",$1,$3,$4,$2)}' | $CURLRC # MEM $MCCTLCONS selector=mem | $JQ -r '.data[0].Series[0] | (.columns | map(.)) as $headers| .values | map(. as $row | $headers | with_entries({"key": .value, "value": $row[.key]}))| {measurement: "mem", mem: .[].mem | tostring, app: .[].app, ver: .[].ver, timestamp: .[].time }| to_entries|map(.value)|@csv' | awk -F, '{gsub("\"","",$0);printf(",ver=%s mem=\"%s\"\n",$1,$3,$4,$2)}' | $CURLRC # NET $MCCTLCONS selector=network | $JQ -r '.data[0].Series[0] | (.columns | map(.)) as $headers| .values | map(. as $row | $headers | with_entries({"key": .value, "value": $row[.key]}))| {measurement: "recvBytes", recvBytes: .[].recvBytes | tostring, app: .[].app, ver: .[].ver, timestamp: .[].time }| to_entries|map(.value)|@csv' | awk -F, '{gsub("\"","",$0);printf(",ver=%s mem=\"%s\"\n",$1,$3,$4,$2)}' | $CURLRC $MCCTLCONS selector=network | $JQ -r '.data[0].Series[0] | (.columns | map(.)) as $headers| .values | map(. as $row | $headers | with_entries({"key": .value, "value": $row[.key]}))| {measurement: "sendBytes", sendBytes: .[].sendBytes | tostring, app: .[].app, ver: .[].ver, timestamp: .[].time }| to_entries|map(.value)|@csv' | awk -F, '{gsub("\"","",$0);printf(",ver=%s mem=\"%s\"\n",$1,$3,$4,$2)}' | $CURLRC # Disk $MCCTLCONS selector=disk | $JQ -r '.data[0].Series[0] | (.columns | map(.)) as $headers| .values | map(. as $row | $headers | with_entries({"key": .value, "value": $row[.key]}))| {measurement: "disk", disk: .[].disk | tostring, app: .[].app, ver: .[].ver, timestamp: .[].time }| to_entries|map(.value)|@csv' | awk -F, '{gsub("\"","",$0);printf(",ver=%s mem=\"%s\"\n",$1,$3,$4,$2)}' | $CURLRC

Other Datastores

The same techniques shown here can be used to write data from the MobiledgeX metrics API to any other datastore, provided can create an ETL pipeline to load data into your datastore of choice.

Contact support

If you have reviewed our documentation set and FAQ page, and unable to find an answer to your question, you can contact our Support Team.

You can also email the Support Team to assist you in resolving product issues. To help expedite your request, make sure you copy and paste the tracid, which can be found on the audit logs page, into your email with a brief description of your issue.

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